Saturday, 20 October 2012

ONLINE IT HELP DESK

Online IT help Desk


What's the catch? There is no catch!

google-site-verification: google162ef6235ce393de.html Your first agent comes with all the refreshing capabilities that your second, third or gazzilionth agent have. Like robust ticket management, the ability to support customers through Twitter and Facebook, engaging with your customers through community forums, and even supporting multiple brands, products or support portals. All the features available in the Freshdesk plan you choose.
Except the first support agent is free forever.
That’s like one agent in your team saving you $480 per year with a free support software.

Running a one-agent helpdesk? How about a Free Support Software for life?

So what happens if your customer support team consists of just one person? If you are thinking of that four letter word that starts with an F, you got it right! You can support your customers like a pro, except instead of paying through your nose, you get a FREE help desk software with Freshdesk. You read that right. Your monthly cost with Freshdesk is exactly zero dollars. Including taxes!

Ooh, shiny! But why do you need a free online help desk agent?

Supporting customers can be really stressful. A lot of fun, but really stressful every once in a while. Especially if you are using complicated free support software or open source tools. That's why Freshdesk gives you one free help desk agent. So you can give your customers a refreshing support experience. Just like thousands of agents from some of the coolest start ups and hottest enterprises do with Freshdesk, every day. Plus you get to save dollars as well...
And who knows... You could even be buying some organic oranges with the savings, in turn reducing global warming, and make the world a nicer place for everyone. Refreshing!

But what about when I want to add more agents?


From the second agent on, each additional agent you add will be charged as per the plan you choose. Your first support agent, however, will continue to remain free, forever.
Convinced already? Sign up now and get your free agent, or see which of our plans makes most sense to you. You might even be eligible for some discounts!

Wednesday, 17 October 2012

Online Help Desk

IT Research, Tips & Articles

 

Online Help Desk: Four Features to Consider

What's the best way to manage your company's help desk? The answer is simple: run it online. With an online help desk, you'll be able to run a more efficient, streamlined help desk for your company's IT department.
With so many companies offering different help desk options, you may get overwhelmed with all the different features each software program provides. Here is a list of four key features you should consider before selecting the online help desk software you wish to use.
  1. Tracking and reportingThis is a great feature that provides IT pros with a system for sharing, supervising, and submitting help desk reports. With the use of customized dashboards, you can review and manage the status of all pending issues at a glance.
  2. Calendar schedulingYour online help desk should also provide a calendar, which is useful for scheduling issues or employee service requests that don't require an immediate response. So let's say you need to upgrade or install new software or security patches on employee computers, you may set it up for 3 am Wednesday so you don't risk interrupting employee workflow.
  3. Knowledge BaseLook for software solution that offers a knowledge base. This component provides common solutions to previous problems that are likely to come up again, and prevents them from reoccurring. A knowledge base can provide answers to some of the most common issues that you or your customers may encounter.
  4. Desktop ApplicationsDesktop Applications is a very useful feature of online help desk software which allows IT staff to access the computer that is having problems and allows the staff to solve it directly.
These are just a few of the many features to keep in mind. With a little research, you'll have the confidence to choose the best online help desk solution to stay on top of all your IT needs.

 

Tuesday, 16 October 2012

GOLD RECOVERY FROM CELL PHONES & COMPUTERS

Learn How to Recycle Gold, Silver, Copper, and Palladium Pieces from
an Old LG LX550 Cell Phone
Is There Gold in Computers & Cell Phones..?
With over 300 tons of gold used in electronics each year, end-of-life electronic equipment offers an important recycling potential for the secondary supply of gold. With gold concentrations reaching 300-350 g/t for mobile phone handsets and 200-250 g/t for computer circuit boards, this “urban mine” is significantly richer than what is available in primary ores. Although miniaturization and thrifting efforts drive down the specific gold input, the booming growth in sales of electronic devices and their inbuilt features to become “smarter and quicker every year” have led to a substantial net increase in gold demand over recent years. Mobile phones and computers are a good example in this context. At the end of their use, these and other electronic
products offer an important recycling potential for the
secondary supply of gold.

Scrap Gold Recovery from Your Computer
Gold and Silver Recovery - Refining Computer Parts
Short video on 2-step process of stripping gold plating from high-grade computer CPUs, pins and edge connectors.
6 min
http://www.youtube.com/watch?v=dtpnMxThnXk  Gold and Silver Refining Video 2 -- Silver Metal ...5 min - Uploaded by tcsnet
Video follows up on the process of stripping gold plating from high-grade computer CPUs, pins and edge connectors in video #1 ...
youtube.com -
http://www.youtube.com/watch?v=OSFcPVlH3QU


Recovering Gold from Computer Parts
"Gold Recovery for Dummies?" Is there any easiest method for gold recovery without using acids and chemicals... I have old computer parts that I am scrapping. ...
http://www..finishing.com/336/16.shtml
How to Recycle Computer Gold | eHow.com - As the demand for computer recycling increases, many companies are discovering that recovery of gold from computer parts is an excellent way to recover ...
http://www.ehow.com/how_4578822_recycle-computer-gold.html